Danh mục tuyển dụng
01 PART, CLOTHING & ACCESSORIES SALES CONSULTANT ( BIG BIKE )
► Responsibilities:
- Customer Service
- Provide excellence customer service to all of the dealership’s customers.
- Greet customers immediately, in a courteous and friendly manner.
- Develop and share knowledge of all PCA, parts history, and motorcycle service.
- Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any additional products that may compliment the customer purchase.
- Assist customers with determination of PCA requirements
- Keep track of sold PCA.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
- Make quotations, get customer approvals, place orders and follow up on orders.
- Meet PCA revenue targets.
- Be flexible and adjust to showroom traffic.
- Sales Department Support
- Interface with Sales Executives and ensure their customers PCA needs are met.
- Consult customers on motorcycle customization and take their accessory orders.
- Organize events and presentations to showcase new products.
- Customize display motorcycles within approved budgets to showcase new products.
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Service Department Support |
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· Interface with Service Technicians and ensure their PCA needs are being met. · Recommend related PCA, which may be required for a job. · Notify service personnel when special parts or back-ordered parts are received. · Maintain cleanliness of PCA Display in Service Write-up area |
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Clean & Efficient PCA Environment |
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· Receive and process parts from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor. · Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.). · Ensure merchandise displays are stocked, clean, and appealing to customers. · Maintain updated customer mailing lists. · Become familiar and efficient with all phases of the computer system required for PCA management. · Work with suppliers to obtain latest information on motorcycle parts & accessories.. · Report weekly on department performance. · Attend required instructor led and online based trainings. |
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Other Duties |
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· As assigned. |
Supervisory Responsibilities
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· Monitor ordered accessories |
Commitments
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· Treat all employees and customers fairly, courteously, and with dignity. · Be prompt and available for flexible scheduling. · Demonstrate a professional approach to customer service. · Accept direction, follow instructions, and work well with other people. |
► Requirements:
- Must have ability to get along with a broad customer base.
- Knowledge and experience with servicing of Yamaha motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
- Knowledge of motorcycle front end, suspension, and engine components and the commitment to continually develop knowledge.
- Ability to look up parts and quote prices for parts using proper catalogue for particular motorcycle.
- University graduated
► Benefits:
- Working time: average 22 working days / month
- Time: 08:00 AM – 17:00 PM
- Location:
Yamaha Motor Việt Nam Ho Chi Minh Branch, Floor 18 MB Sunny Tower 259 Tran Hung Dao Street, Ward Co giang, District 1, Ho Chi Minh City.
► Application:
Candidates can apply directly or via email to one of the following address:
- Via YMVN’s Website: https://yamaha-motor.com.vn/tuyen-dung-yamaha/co-hoi-viec-lam/ (prefered)
- Via email: recruitment@yamaha-motor.com.vn & nhunglt@yamaha-motor.com.vn
- Directly:
Yamaha Motor Việt Nam Ho Chi Minh Branch, Floor 18 MB Sunny Tower 259 Tran Hung Dao Street, Ward Co giang, District 1, Ho Chi Minh City.
Application forms include:
- [Compulsory] Application form (Download at: https://yamaha-motor.com.vn/tuyen-dung-yamaha/co-hoi-viec-lam/);
– Cover letter in English;
– Copy of ID card;
– Copy of Certifications;
► Notice:
– Time and location for test and interview will be announced via email or phone number
– Only qualified candidates will be contacted.
– Company will check original certifications before interviewing.
