01 BIGBIKE SALES ASSISTANT MANAGER

► Responsibilities:

• Set and execute policies and procedures for sales department
• Determine sales quota’s for sales personnel in accordance to their skill levels
• Responsible for staff scheduling, payroll, and inventory control
• Oversee and manage all operations of new and pre-owned vehicles
• Develop monthly and annual objectives for the department in collaboration with management
• Ensure dealership contributes acceptable levels of gross and net profit
• Oversee sales, trade-ins, and delivery of all new and used vehicles
• Control CRM system, monitoring all processes & activities on CRM
• Maintain budgeted revenue and expense objectives
• Establish departmental work schedule, balancing the work load of all employees
• Assist with recruiting, interviewing, hiring, and terminating employees
• Forward records of all employee performance reviews, disciplinary actions, job promotions, pay adjustments and letters of recommendation to appropriate personnel for placement in personnel files
• Weekly, on-going training of staff in rapport building techniques, steps to the sales processes, follow-ups on unsold, sold, and service guests, phone skill training and instruction, enhancing subordinates sales skills Inviting customers for test rides
• Qualifies buyers by understanding buyer’s requirements and interests; matching requirements and interests to various models; continuously building rapport Product presentations
• Closes sales by negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.
• Provides sales management information by completing reports
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job
• Recommending sales campaigns and promotions
• Selling staff development and training
• Responding to customer complains
• Sales performance reporting
• Perform other related duties as required
• Ensure sales personnel are well trained, motivated, and available when needed
• Train sales associates on the advantages/benefits of each motorcycle to assist in overcoming customer objections
• Set daily, weekly, monthly and annual goals for department and each sales associate
• Track and provide direction on how sales associates should obtain their goals
• Manage employee performance (evaluate and council) and conduct performance reviews monthly
• Attend training sessions to keep current with sales department issues.
• Participating in sales event organization
• Participating in test drive organization

► Requirements:

• Graduated from university, major in business;
• 3-5 years of experience in retail motorcycle sales as well as demonstrated history of achieving and exceeding sales objectives;
• Knowledge of motorcycle product and dealership operations is mandatory;
• Prefer knowledge and experience with sales of big motorcycles/ automotive, and other products sold by the dealership, or the demonstrated ability to quickly learn them;
• Excellent customer service skills;
• Good English;
• Good time management skills with the aptitude of meeting all targets ;
• Preferably active member of biker community;
• Excellent communication skills and demonstrated “closing skills”;
• A2 license.

►  Benefits:

• Working time: average 22 working days / month 
• Time: 08:00 AM – 17:00 PM
• Location:

Yamaha Motor Việt Nam Ho Chi Minh Branch – 2^nd Floor UOA Tower, No. 06 Tân Trào Street, Tân Phú Ward, District 7, HCM City. 

►  Application:

 Candidates can apply directly or via email to one of the following address:    

• Via YMVN’s Website: https://yamaha-motor.com.vn/tuyen-dung-yamaha/co-hoi-viec-lam/ (prefered)
• Via email: nhunglt@yamaha-motor.com.vn
• Directly:

Yamaha Motor Việt Nam Ho Chi Minh Branch, Floor 18 MB Sunny Tower 259 Tran Hung Dao Street, Ward Co giang, District 1, Ho Chi Minh City.

Application forms include: 

• [Compulsory] Application form (Download at: https://yamaha-motor.com.vn/tuyen-dung-yamaha/co-hoi-viec-lam/);

–    Cover letter in English;

–   Copy of ID card;

–   Copy of Certifications;

►   Notice:

 – Time and location for test and interview will be announced via email or phone number

– Only qualified candidates will be contacted.

– Company will check original certifications before interviewing.