Trang chủ » Tuyển Dụng » Cơ Hội Việc Làm » TP. Hồ Chí Minh - Nha Trang » SERVICE ASSISTANT MANAGER (Service-Technical)
► Responsibilities:
- Manage Yamaha Big Bike workshop
- Manage the internal service process, service product line up, service charge, price lists proposal.
- After sales promotion campaign development and monitoring.
- After Sales staff management
- Manage and control the internal incentive policy
- Manage warranty claims, outstanding recall
- Manage Pre Delivery Inspections
- Manage mobile workshop
- Manage after sales trainings
- Manage and update workshop equipment and tools
- Ensure the workshop is always clean and presentable to customers
- Manage the service performance report, KPI monitoring.
- Manage customer database/ CRM.
- Manage customer complains related to technical issues
- Maintain high level of customer satisfaction
- Cooperate with Marketing department for service product line up promoting.
- Expand the relationship with riders communities by participating in tours, events for riders.
► Requirements:
- Graduated from university. Bachelor degree in related field.
- Minimum 3 years big motorcycles technical experience.
- Minimum 1 years experienced in management role.
- Strong in planning, training and monitoring.
- Solid relationship with rider community is a plus.
- Fluent English.
- Ability to effectively communicate with Vietnamese staffs.
- A2 license.
► Benefits:
- Working time: average 22 working days / month
- Time: 08:00 AM – 17:00 PM
- Location:
Yamaha Motor Việt Nam Ho Chi Minh Branch, Floor 18 MB Sunny Tower 259 Tran Hung Dao Street, Ward Co giang, District 1, Ho Chi Minh City.
► Application:
Candidates can apply directly or via email to one of the following address:
- Via YMVN’s Website: https://yamaha-motor.com.vn/tuyen-dung-yamaha/co-hoi-viec-lam/ (prefered)
- Via email: recruitment@yamaha-motor.com.vn
- Directly:
Yamaha Motor Việt Nam Ho Chi Minh Branch, Floor 18 MB Sunny Tower 259 Tran Hung Dao Street, Ward Co giang, District 1, Ho Chi Minh City.
Application forms include:
- [Compulsory] Application form (Download at: https://yamaha-motor.com.vn/tuyen-dung-yamaha/co-hoi-viec-lam/);
– Cover letter in English;
– Copy of ID card;
– Copy of Certifications;
► Notice:
– Time and location for test and interview will be announced via email or phone number
– Only qualified candidates will be contacted.
– Company will check original certifications before interviewing.
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